Font size
Background and font color
Images
Text scoring
Regular version of the site
motordata EN
Software and mobile applications
for automotive diagnostics
Sign in
Our Products
  • MotorData Automotive Electrics Software Features
  • MotorData OBD2 mobile app
Tariffs
  • MotorData Automotive Electrics Tariffs
    • Demo Access to MotorData Automotive Electrics
    • 1 Week
    • 1 Month
    • 12 Months
    • 3 Months
    • 6 months
Company
  • Company
  • Contacts & Requisites
News
Information
  • Help and Support
  • Quick Start Guide
  • FAQ
  • Integration with Scanners
  • How to Obtain Access
  • Purchase Methods
  • User License Agreement
  • Privacy Policy
  • Model Catalog (MotorData Automotive Electrics)
en
ru es
en
motordata EN
  • MotorData Automotive Electrics - login
  • ...
    en
    ru es
    en
    Our Products
    • MotorData Automotive Electrics Software Features
    • MotorData OBD2 mobile app
    Tariffs
    • MotorData Automotive Electrics Tariffs
      • Demo Access to MotorData Automotive Electrics
      • 1 Week
      • 1 Month
      • 12 Months
      • 3 Months
      • 6 months
    Company
    • Company
    • Contacts & Requisites
    News
    Information
    • Help and Support
    • Quick Start Guide
    • FAQ
    • Integration with Scanners
    • How to Obtain Access
    • Purchase Methods
    • User License Agreement
    • Privacy Policy
    • Model Catalog (MotorData Automotive Electrics)
      Sign in
      motordata EN
      Our Products
      • MotorData Automotive Electrics Software Features
      • MotorData OBD2 mobile app
      Tariffs
      • MotorData Automotive Electrics Tariffs
        • Demo Access to MotorData Automotive Electrics
        • 1 Week
        • 1 Month
        • 12 Months
        • 3 Months
        • 6 months
      Company
      • Company
      • Contacts & Requisites
      News
      Information
      • Help and Support
      • Quick Start Guide
      • FAQ
      • Integration with Scanners
      • How to Obtain Access
      • Purchase Methods
      • User License Agreement
      • Privacy Policy
      • Model Catalog (MotorData Automotive Electrics)
        en
        ru es
        Sign in
        motordata EN
        motordata EN
        • Our Products
          • Our Products
          • MotorData Automotive Electrics Software Features
          • MotorData OBD2 mobile app
        • Tariffs
          • Tariffs
          • MotorData Automotive Electrics Tariffs
            • MotorData Automotive Electrics Tariffs
            • Demo Access to MotorData Automotive Electrics
            • 1 Week
            • 1 Month
            • 12 Months
            • 3 Months
            • 6 months
        • Company
          • Company
          • Company
          • Contacts & Requisites
        • News
        • Information
          • Information
          • Help and Support
          • Quick Start Guide
          • FAQ
          • Integration with Scanners
          • How to Obtain Access
          • Purchase Methods
          • User License Agreement
          • Privacy Policy
          • Model Catalog (MotorData Automotive Electrics)
        Sign in
        • en
          • Language
          • en
          • ru
          • es
        • JSC "Legion-Autodata"

          INN: 7726012023
          OGRN: 1027739637848

          Legal address: 117525, Moscow, Dnepropetrovskaya st., building 3, bldg. 5, apt. 166

          Correspondence address: 108851, Moscow, P.O. Box 1920
        • sales@motordata.net
        • Mon. – Fri .: from 9:00 to 18:00

        FAQ

        Home
        —
        Information
        —FAQ
        This section provides answers to frequently asked questions from our clients.

        • General issues
        1. Where are Ford, BMW, Mercedes, Peugeot, Citroen, etc?
        MotorData softwares contains over 600 models from the leading automotive manufacturers from Japan, Korea, China and Russia. The complete model list with details about the content can be found in the «Model Catalog» section. Manufacturers from Europe and USA are not present in the MotorData database at the moment.
        2. I lost or forgot my password. How do I restore it?
        1. Click the «Sign in» link from any page of the web site.

        Header MD En.png

        2. Click the change password link located below the Log in form.

        q003-02-login1.png

        3. Enter your email address (same as your MotorData login), CAPCHA symbols, and press the button to request password change.

        q003-03-chpass1.png

        4. In a few minutes you will receive an email with further instructions.
        3. I lost or forgot my password. How do I restore it?

        1. Click the «Sign in» link from any page of the web site.

        q003-01-enter (1).png

        2. Click the change password link located below the Log in form.

        q003-02-login (1).png

        3. Enter your email address (same as your MotorData login), CAPCHA symbols, and press the button to request password change.

        q003-03-chpass (1).png

        4. In a few minutes you will receive an email with further instructions.

        4. I have an activation code. How do I use it to activate the license?
        Caution! Using a code to activate license will cancel any active (current) license! If you have an active license you paid for, do not use a code.

        1. Log into your Account.

        2. In the «License activation via code» section follow the «Code activation» link.

        q004-activate-01 (1).png

        3. Enter your license code and click the «Activate» button.

        q004-activate-02 (1).png
        5. How to unsubscribe from the mailing list?

        1. Log into your Account.

        2. Open the «Profile» tab and press «Edit».

        3. Remove the «Subscribe to MotorData news and updates» checkmark and click the «Save Profile» button.

        6. How to cancel my current license?

        1. Log into your Account.

        2. Open the «License» tab and press «Cancel license».

        q009-cancel-01 (1).png

        3. Study the license cancellation terms. If you accept, place a checkmark and click the «Confirm cancellation» button.

        q009-cancel-02 (1).png

        Not all types of licenses can be canceled. Cancellation is available for «Demo» and «Promo» (obtained via code) licenses.
        7. What shall I do if the web-site is in the foreign language unknown to me and there is no my language in the menu?

        1. If the web site is NOT translated into your mother language then, please, open http://motordata.net (or https://motordata.net/client/ ) in Google Chrome browser, press the right button of the mouse and click on “Translate to…”.

        q014-01-translate-to.png

        2. Press on three vertical dots symbol, press “Choose another language”.

        q014-02-dots.png

        3. Please, choose your mother language / language you want to use and click on it.

        q014-03-lang-list.png

        4. Please, click on “Translate” button.

        q014-04-translate-button.png

        5. The web-page will be automatically translated into the language which you’ve chosen.

        Didn't find the answer to your question? Contact us and we will provide all the information you need.
        Ask your question
        • Help and Support
        • Quick Start Guide
        • FAQ
        • Integration with Scanners
        • How to Obtain Access
        • Purchase Methods
        • User License Agreement
        • Privacy Policy
        • Model Catalog (MotorData Automotive Electrics)
        New Update New Update
        Company
        Company
        Contacts & Requisites
        Our Products
        MotorData Automotive Electrics Software Features
        MotorData OBD2 mobile app
        Prices
        1 Week Access
        1 Month Access
        3 Months Access
        6 Months Access
        12 Months Access
        FAQ
        User License Agreement
        sales@motordata.net
        © 2025 MotorData
        Legal notices: agreement, privacy
        Homepage Software Prices News Company Help